Privacy Policy
Last updated: 11/3/2025
At Whawit, we are committed to protecting your privacy and ensuring the security of your data.
1. Information We Collect
1.1 API Keys and Credentials
- We collect API keys or credentials that you provide to access third-party log monitoring tools (such as Datadog or New Relic).
- These credentials are necessary for Whawit to function and provide you with log analysis services.
1.2 Query Data
- We process log data retrieved from third-party services based on your queries.
- This data is analyzed temporarily to provide you with insights but is not permanently stored.
1.3 Usage Information
- We collect information about how you use our service, including queries made and features accessed.
- This helps us improve our service and troubleshoot issues.
2. How We Use Your Information
2.1 Service Provision
- We use your API keys and credentials solely to access and query data from specified third-party services on your behalf.
- This access is limited to executing queries based on your instructions.
2.2 AI Analysis
- Data retrieved from third-party services is analyzed using AI tools, specifically Google Vertex AI.
- This analysis is performed to provide you with actionable insights about your systems.
2.3 Service Improvement
- We may use anonymized usage data to improve our services and develop new features.
3. Data Retention and Security
3.1 Credential Storage
- We securely store the API keys or credentials you provide.
- These are encrypted and protected using industry-standard security measures.
3.2 Query Data
- We do not store or retain the sensitive data accessed during queries or analysis.
- Log data is processed temporarily and then discarded.
3.3 Security Measures
- We implement appropriate technical and organizational measures to protect your information.
- This includes encryption, access controls, and regular security assessments.
4. Data Sharing
4.1 Third-Party Services
- We use Google Vertex AI for processing and analyzing log data.
- Data shared with these services is subject to their respective privacy policies.
4.2 No Sale of Data
- We do not sell, rent, or lease your personal information to third parties.
- We will not share your information with external parties except as necessary for performing AI-driven analysis.
5. Your Rights
5.1 Access and Control
- You have the right to access, correct, or delete your personal information.
- You can revoke access to third-party services at any time by removing your API keys or credentials.
5.2 Data Portability
- Upon request, we can provide you with a copy of the personal data we hold about you.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@whawit.com