AI SRE comparison
WHAWIT vs Resolve.ai
The best-funded agent in the category still needs a platform to live on. WHAWIT is the platform and the agent.
Short answer
Resolve.ai deserves its reputation: a team of specialized agents investigating in parallel, real closed-loop remediation behind configurable approval gates, and the deepest funding in the category. What it is not is an incident platform — there is no incident lifecycle of record, no on-call schedules, no escalation policies, no pager. You bring those, and you integrate them. WHAWIT ships the whole loop in one product: the investigation with cited evidence, the on-call roster where AI agents hold scheduled shifts, seven paging channels including voice and WhatsApp, approval-gated recovery actions, and a coding agent that opens the tested fix as a pull request linked to the incident. One vendor, one data model, one place where the incident starts and ends.
Side by side
| Capability | WHAWIT | Resolve.ai |
|---|---|---|
| AI root-cause investigation with cited evidence | ||
| Reads your observability stack read-only, no migration | ||
| Incident management system of record: lifecycle, timeline, postmortems | ||
| Native on-call: schedules, rotations, escalation policies | ||
| Paging over voice call, WhatsApp, SMS, Slack, Teams, Discord and email | ||
| AI agents with scheduled shifts on the on-call roster | ||
| Coding agent ships the fix as a pull request | ||
| Approval-gated infrastructure remediation | ||
| Itemized AI spend, per analysis, visible in the product | ||
| Raised $150M+ at a $1B+ valuation |
Based on each vendor's public documentation as of August 2026. Resolve.ai is a trademark of its respective owner and is not affiliated with WHAWIT.
Where the products actually differ
No platform prerequisite
An agent that layers on your incident stack inherits its seams: another vendor to wire, another place where context gets lost. WHAWIT's investigation, on-call, paging, remediation and fix PRs share one incident record — nothing is glued on.
The pager is included — and it is a good one
Schedules with rotating layers, overrides, escalation policies with acknowledgement timeouts, and paging over voice call, WhatsApp, SMS, Slack, Teams, Discord and email. Pure-play agents assume you already pay someone else for this.
Transparent AI economics
Resolve.ai's pricing is demo-led and undisclosed. WHAWIT itemizes every model call per analysis inside the product and passes AI consumption through at cost — the fee covers seats, support and licensing, not a markup on tokens.
Code fixes with the incident attached
Both products can open a pull request. WHAWIT's coding agent starts from the investigated incident — evidence, timeline, prior fixes — implements and tests in a sandbox, and links the PR back to the incident that motivated it.
Questions teams ask
Is WHAWIT an alternative to Resolve.ai?
Yes, with a structural difference: Resolve.ai is an investigation agent that layers on top of an incident platform you still have to run, while WHAWIT is the platform and the agent in one — incident lifecycle, native on-call and multi-channel paging, AI investigation with cited evidence, approval-gated remediation, and a coding agent that opens the tested fix as a pull request.
Can I evaluate WHAWIT against Resolve.ai side by side?
Yes, and you should. WHAWIT connects read-only to the observability stack you already run, so both products can investigate the same incidents during a pilot. We publish the bake-off rubric we ask prospects to score us on at whawit.ai/ai-sre — seven scenarios, ten dimensions, scored blind on your own outages.
Does WHAWIT execute remediation, or only suggest fixes?
Both, with a human in control. Operational fixes run as recovery actions — signed calls to endpoints and MCP tools you connect, gated by approvals, severity thresholds, cooldowns and daily caps. Code fixes arrive as pull requests that a human reviews and merges.
Run them side by side
Keep Resolve.ai paging while WHAWIT investigates the same incidents. Compare the two on your own outages before you move a single rotation.